FAQs

Low Price Guarantee

A Step in Time prides itself on offering the best service at the best prices. Ray feels that A Step in Time should be able to offer the lowest prices in the industry. This can be a little difficult at times because many times chimney sweep companies can cut corners by not having workers compensation insurance. This insurance covers loss if a technician is injured on your property. Many times, home owners are sued if a technician is injured on their property. This is why home owners carry home owners insurance, but if a company carries workers compensation insurance, these accidents are covered by the company policy. Other ways companies can cut corners is by offering poor customer service, poorly trained technicians or they do not guarantee their work. Either way, A Step in Time is offering lowest price guarantee regardless of what company you choose. Just let us know what company offered the lower price and tell them Ray said to charge you $5 less. Here are some news articles providing tips to home owners regarding the chimney industry.

http://www.akron.com/akron-ohio-real-estate.asp?aID=7798

http://www.washingtonpost.com/wp-dyn/content/article/2009/12/17/AR2009121705020.html

A Step in Time has decided to offer a low price guarantee that will beat any legitimate chimney cleaning and inspection price by $5. You can receive the same high quality service with

A+ rating with Better Business Bureau

Liability insurance

Workers Compensation insurance

Best warranties in the business

Still wondering if you should choose A Step in Time. Click on the top of the page to our forum. Did you know that our clients can easily register and make free and open posts. If you have bad service, just post your complaint to our website. It's easier to just call us but we have our website as a safety net. We guarantee to keep all our clients completely satisfied!

Other Frequently Asked Questions